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Back-up? Yeah I got one... I think

Posted By Dr Nicholas Payne, Thursday, June 30, 2016
Updated: Tuesday, June 28, 2016

Back-up? Yeah I got one… I think

    With the ever increasing amount of data we have to manage in healthcare, backing it up can sometimes fall off our radar. We get so busy healing sick patients that our digital infrastructure doesn’t come to the forefront of our mind. Hopefully in your HIPAA and Compliance manuals you have set out good usage policies and part of that is a backup plan. A current backup of your data is vital in today’s world.

    Let’s talk about what threatens our data. We all think about viruses and malware infecting our systems and stealing data. Good usage policies, appropriate firewalls, and an anti-virus can help defend you in this area. A new type of computer malware is called RansomWare. This is a file that infects your computer and requires you to pay someone a fee to release your files. Many times you are stuck because anti-viruses don’t work on these. You can either pay the fee or revert to a clean back up if you have one. But the biggest vulnerability is people. Doctors or staff click on a web link in an email or visit a web page and, in violation of the policy, become infected.

    Are you thinking, those are all about the internet but you are talking about backups? All of those internet issues can cause your practice management system to become corrupt, infected or held for ransom. So can your office handle any of those things happening to your network or your computer?

    Many times backups become necessary due to hardware failures. Sometime hard drives or computers break. The data may or may not be accessible when it does happen. The other thing that occurs is a natural disaster or an accident. If your office is involved in a flood, a fire or a storm do you have a secure offsite data back up in case your onsite data is no longer useable? You are responsible for that data and information and you need a plan as to how you are going to protect it. How quickly can you recover from a disaster? If you performed your Security Risk Analysis for HIPPA you had to address this issue.

    There are many types of backups out there. You can back up your data live by having 2 hard drives mirror each other. This protects you from hardware issues, but if your data becomes corrupted you have 2 copies of corrupted data. You can do a daily back up of the data and keep a weeks’ worth or a months’ worth of data. This allows you to go back to a specific day and restore your data. You may have a hybrid of both types of backup in your office. But one point that many offices don’t take into consideration is what you are backing up. Is your backup complete and is it useable data?Many times offices find issues in the backup system when they are restoring the data and it doesn’t work. You need to not only back up your data but also check the integrity of that data to ensue you are backing it up when you want and the backup contains all the data you need.

    Now you have a backup.  Where do you keep it? Do you store the data in the cloud? How about a thumb drive you take home? Do you take the laptop with the data on it home with you every day? All of these could work, but the security of the data must be ensured. Drives need to be encrypted and thumb drives and computers pass worded. Security becomes a big issue when you leave the physical safeguards of your office.

    As a chiropractor this process may not be within your knowledge set. You need to find an IT vendor that can help you with this process and ensure HIPPA compliance. Backing up your data is a complex multifaceted problem. You have to develop a system that is secure and compliant. This article is by no means an exhaustive review of what needs to be done, but hopefully will make you think about your data and how you protect it. Have a good plan, practice your plan and make sure it works.



Tags:  backup  chiro  kac  lunar landing hoax  malware  nicholas payne  team 

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Who Ya Gonna Call?

Posted By Nicholas Payne, Thursday, June 23, 2016
Updated: Tuesday, June 21, 2016

Who Ya Gonna Call?


    If this was the 1980’s and someone said “Who ya gonna call?” there’s a really good chance the answer might be Ghostbusters. As big a help that Dan Akroyd and Bill Murray were with ghosts I don’t think they would be helpful with the next problem.

    “Who ya gonna call” with your practice issues? Who do you call? When you have questions that range from issues such as insurance, EHR questions, malpractice insurance recommendations, audit problems, and even down to patient retention. If you got one phone call, who are you going to use it for?

    Are you a KAC Member? Did you realize that instead of calling your buddy down the street who probably got the information from another buddy down the street or some random national online website that you can call the KAC.

    Who else is the best to call with your state level insurance questions than the KAC! The same group that several weeks out of the month spends time talking to the Medical Directors of numerous insurance companies to bring all of your problems to the forefront to be addressed.

Who else is best to call when you have questions about an EHR system than the KAC Executive office who has talked with or used many of the products that are available today and can give you information in regards to them?

    Who else is best to call when you have a Medicare question than the KAC Executive Office where our executive director not only teaches the class state wide, but also is on the ACA’s Medicare Committee.

    Who else is best to call when you have a question about malpractice insurance?Did you know there are multiple companies out there that have the same coverage?Are you currently paying too much? We can help steer you in the direction of our business members that support chiropractic in Kentucky.

    Who else are you going to call when your equipment messes up and you need to have it fixed or replaced? The KAC has numerous business members that can help you with many of the issues that you have all while potentially getting you an even better deal as a member.

Who else are you going to call when you need education to continue your license or even education that you want to further your knowledge base for things that you are looking to expand your practice. The KAC has brought education to the state such as DOT, dry needling, and many other seminars that allow you to avoid driving across the country to be able to get such education.

    We are YOUR Practice Partner. The KAC is here for you and is only one phone call away. If you are a member please remember to feel free to pick up the phone at any time and call YOUR Executive Office for help at (859) 554-4498.

     If you aren’t a member then you still need to make that phone call to the same number to join. This is going to help eliminate all your other calls searching down the correct or accurate information.

“Who ya gonna call?” The KAC!

Tags:  chiro  kac  ky  nicholas payne  who ya gonna call 

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The Sky Is The Limit

Posted By Dr Nicholas Payne, Thursday, May 12, 2016
Updated: Thursday, May 12, 2016

The Sky Is The Limit

     When was the last time you looked at your goals? Mine was this morning. It’s part of my daily routine.

Many people don’t understand the power of writing down your goals. If they are not on paper somewhere they are not real. You have to envision reaching your goals before you can actually achieve them. Your goals are what strategic planning is all about. We all do strategic planning weather we realize it or not, but do we do it well? We make decisions in our practices and lifeevery day that affect us moving forward. When we understand fully where we want to go we can make thosedecisions better and help us achieve our goals.

     If you do a Google search for goal setting you will find an endless list of resources available. But what I have found is your goals have to be specific, measurable and you have to set a deadline. A goal without a deadline is a dream. Dreams help us decide where we are going, but the actual act of setting and measuring the goal in a time frame causes us to take action.

    The other thing I have found about goals is we have to own them. Inside we have to be committed to them, live them and make them happen. You need to be committed to your goals and look at them often. If you are not incorporating them into your everyday routine you will not be able to achieve them and make your dreams become a reality.

    When I set a goal I spend some time dreaming about what would be perfect. If everything works in my favor where do I want to be? The more vividly you dream the easier it is to set your goals and action steps. Dream big!  Don’t let the reality of your current situation make your dreams small. If you own your dreams, set your goals correctly and work your butt off,you can achieve anything.

    Now that you have your dream, let’s plan how you get from today to your dream. You have to have a road map or a plan. Your initial goal cannot be to arrive at your dream spot. It would be nice but you need to set smaller achievable goals that will get you to where you want to be. Most commonly you set your goal to achieve in 5 years. Then you work backwards to see what you have to achieve each year to make it to the 5 year goal. Those yearly goals can be broken down further to quarterly or monthly goals. When you look at the smaller goals you will see that those tend to be very achievable. 

    So far you have dreamt a huge awesome dream, set your yearly, quarterly & monthly goals.However, you are ready to start just yet. You must now decide how will you know you have reached your goals? How do you know if you have made progress toward those goals? You have to decide how and when you are going to measure your goals. You need to have a way to measure and report those goals. It may the number of new patients, your net profit, time spent with your children or budget surplus left in the checking account after your monthly bills. Decide how you are going to measure success of each goal and track it. Now when you review your goals you can check your progress. Do you need to work harder toward a goal? Are you focused or do you need to refocus?

     Now its time to dream an awesome dream and create your road map to achieve it. All that is left is time, energy and work. Good luck achieving those goals and living your dream! 

Tags:  chiro  chiropractic  goals  ky  teamwork 

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